Probably the most satisfactory form of Alternative Dispute Resolution is Mediation, a consensual process by which the parties negotiate to resolve their dispute, aided by a third party mediator who helps facilitate the discussions but who has no authority to coerce an agreement.

Mediation is cheaper than Litigation and is also a less expensive form of Alternative Dispute Resolution than Arbitration. This is true in terms of the direct costs involved in Litigation and the indirect costs, such as wasted management time.

Giving the parties full control over the process, including its termination, Mediation is particularly well suited to resolution of business disputes where the parties have the reality or prospect of continuing relationship. Mediation can be speedy.

Matters discussed during Mediation are confidential, thus avoiding the risk of sensitive information being divulged in public court proceedings.

Mediation is - in essence - negotiation carried out with the assistance of a third party. The mediator, in contrast to the arbitrator or judge, has no power to impose an outcome on disputing parties.